Our Facilities

Flexibility is key in our approach, allowing us to adapt our facility to meet your unique needs. Our custom database efficiently stores all necessary information to identify your samples. Transparency is a core value at Cryostore, with no hidden costs or additional fees for our services. We provide both long and short-term storage, collaborating closely with you to tailor our services to your specific requirements.

Our data recording is presented in a simple and clear format, ensuring a comprehensive and easily traceable audit trail. Reports can be provided electronically or physically based on your preference. Our maintenance and testing procedures, combined with extensive systems of work, allow us to maintain the security and safety of every sample. Equipment, monitoring and alarm systems are subjected to a comprehensive Maintenance and Test regime to ensure the facility provides the reliability you would expect.

Compliance with GMP and GDP regulatory standards (as they apply to storage and material handling) is central in our operations. Our operating procedures align with industry standards through a continual process of review and renewal. Internal auditing processes ensure high standards are maintained and processes evolve to always ensure best practice.

Our Facilities

Flexibility is key in our approach, allowing us to adapt our facility to meet your unique needs. Our custom database efficiently stores all necessary information to identify your samples. Transparency is a core value at Cryostore, with no hidden costs or additional fees for our services. We provide both long and short-term storage, collaborating closely with you to tailor our services to your specific requirements.

Our data recording is presented in a simple and clear format, ensuring a comprehensive and easily traceable audit trail. Reports can be provided electronically or physically based on your preference. Our maintenance and testing procedures, combined with extensive systems of work, allow us to maintain the security and safety of every sample. Equipment, monitoring and alarm systems are subjected to a comprehensive Maintenance and Test regime to ensure the facility provides the reliability you would expect.

Compliance with GMP and GDP regulatory standards (as they apply to storage and material handling) is central in our operations. Our operating procedures align with industry standards through a continual process of review and renewal. Internal auditing processes ensure high standards are maintained and processes evolve to always ensure best practice.

The Technologies We Use

For over 15 years, we have been entrusted with providing sample storage to the medical, biotechnology, and pharmaceutical sectors. Drawing from this extensive experience, we possess a full understanding of how to manage your materials with the utmost safety and efficiency.

Our facility has the capacity to store samples at various temperatures, including ambient (15-25°C), refrigerated (2-8°C), -20°C, -80°C, and liquid nitrogen vapor phase (-196°C). Temperatures are continuously monitored and trained response staff are on call 24/7 to deal with any problems should they arise.

Adhering to GMP & GDP regulatory standards, ensuring the continued integrity and security of your samples. We hold an HTA licence, approval for Genetically Modified Material storage, and the capacity to store materials up to, and including Biohazard Category 3. We are also holders of a Home Office Controlled Drugs License (all classes).

What We Provide

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Industries Served

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Technologies We Use

We have the capacity to store at ambient (15-25°C), refrigerated (2-8°C), -20°C, -80°C and liquid nitrogen vapour phase (-196°C). All of our storage units, and our -20°C  freezer room, are constantly monitored and are protected by our trained response team 24 hours a day, 7 days a week. We ensure all equipment is regularly maintained and tested to give our facility the reliability you would expect from your own.

Inventory Management

With our bespoke inventory and sample tracking system, all data is recorded in alignment with your specific requirements. This process facilitates seamless offsite management of your inventory, ensuring straightforward identification and retrieval of your samples.

We can offer updates on storage unit temperatures and inventory data in accordance with your requirements. This flexibility enables our clients to maintain a comprehensive audit trail in accordance with their individual record-keeping preferences.


At Cryostore, we utilise a specialised logging and barcoding system, guaranteeing a transparent and traceable location history for all your material. This approach safeguards the accuracy and reliability of the temperature data linked to each allocated freezer. Moreover, our temperature monitoring system is subject to annual UKAS calibration.

Our dedicated staff are ready to address all inventory and sample enquiries. Contacting Cryostore, you will always deal directly with one of our experienced and knowledgeable team members.

With a commitment to customer service, we tailor our facility to meet your exact requirements. All samples are stored in custom-built steel storage boxes, ensuring physical separation, protection, and maximum efficiency for your material. This strategic approach not only safeguards your samples but also makes our storage facility a cost-effective and affordable solution.

GMP / GDP / GLP Compliance

We are compliant with GMP (Annex 13), GDP (2013/c 343/01) and GLP (Schedule 1) and ensure our operating procedures are in keeping with industry standards by a continuous process of review and renewal. Our internal auditing processes maintain standards and provide continuous training and development to protect your samples.

GxP Approved Storage Compliance

Cryostore can store materials up to Category 3 Biohazard. Additionally, we also possess a full Home Office controlled drugs licence (all classes) and a Human Tissue Licence.

Strict handling procedures are implemented to ensure the safety of all materials stored at Cryostore. Adhering to MHRA guidelines, our facility meets industry and client expectations. Continuous quality auditing facilitates ongoing review and improvement, allowing for monitoring and enhancement of our systems.

Our staff undergo GxP compliance training, ensuring they not only adhere to SOPs but also comprehend the regulations behind them. We believe that staff excellence is paramount in delivering the highest quality service, providing assurance that your material is handled with utmost care and proficiency.

At the request of several clients, we plan to initiate the GMP application process in 2024.

Safety and Security

Our facility is equipped with comprehensive security measures, featuring fully integrated alarms and continuous monitoring of temperature and mains power. In the event of an alarm, response staff are on standby 24/7. Our on-site generator ensures seamless operation during power outages, automatically powering all units and systems. Backup storage units running at temperature allow swift transfer of material in case of a unit failure. Our use of steel storage boxes containing your material minimises exposure to temperature deviations and maintaining the safety of your samples.

Regular maintenance and weekly testing of all monitoring systems are standard procedures, ensuring their functionality and reliability. Outside of office hours, our building receives routine checks from on-site security, providing an additional layer of protection. To prevent unauthorised access, all freezers are securely locked when not in use by our staff.

Our diligent procedures minimise exposure to temperature deviations, maintaining storage within designated parameters.

Our unique inventory management system offers a complete and traceable audit trail for your samples, allowing you to monitor their location throughout their stay in our facility. We are committed to ensuring that sample storage with us is straightforward and accessible.

Comprehensive Logistics and Storage Solutions

With over a decade of expertise in global logistics and temperature-controlled shipments, Cryostore goes beyond sample storage. We excel in ensuring the timely and secure delivery of your materials by collaborating with major couriers worldwide.

Whether you require material to be transported globally or domestically, we coordinate with your preferred carrier to facilitate seamless shipping of your samples. Our operating procedures prioritise the safety and security of your samples, providing a detailed audit trail from receipt to return.

Cryostore invests in state-of-the-art, energy-efficient thermal packaging and temperature monitoring probes to safeguard your material in the event Cryo-Store is providing the logistics in-house.

Our temperature monitoring and alarm system provides reliable data for your audit trail, with routine calibration. Storage units are regularly temperature mapped to guarantee consistency. Our team undergo regular training, ensuring your material is safeguarded during incidents.

In the event of the material in storage no longer being required, we can manage its disposal through licensed clinical waste disposal services, adhering to industry regulations.